What dimension of change is Danny Meyer implementing in this case study?What model would be consistent with Meyer’s process for designing and implementing change?
Managing Change
Danny Meyer Leads His Company Through the Challenges of Eliminating Tips
What happens when your CEO wants to remove the tip structure from your restaurant? Do you complain about the new prices as a customer? Do you worry about your
paychecks as a server?
Answer the following questions:
1. What dimension of change is Danny Meyer implementing in this case study?
2. What level of change is Meyer aiming for in this case?
3. What type of change did Meyer implement?
4. What model would be consistent with Meyer’s process for designing and implementing change?
5. Meyer had a very specific set of activities that he hoped would help him achieve a specific goal. What kind of change would this be an example of?