Provide a clear description of the event, situation or experience.  What happened? When did it happen? Who was there? How did you feel personally?  Did the situation impact your client care?

Give a brief overview of the specific moment/situation. Just a sentence of two. You are letting the reader know what event, situation or experience you are going to discuss.
Elaborate on the actual time you spent in this situation.

Provide a clear description of the event, situation or experience.  What happened? When did it happen? Who was there? How did you feel personally?  Did the situation impact your client care?