Describe the role of social media and the impact of emerging technologies on decision making within the companies discussed in the case study .

READ THE FOLLOWING INSTRUCTIONS:
1.This assessment is made up of a Case Study.
2.You are required to provide answers to the assessment questions based on information from the case study “ Socialising with Customers ”
3.Take note of the mark scheme and word count alloGed to each ques;on.
Assessment Questions
Read the case study below and answer the following questions:
1. Describe the role of social media and the impact of emerging technologies on decision making within the companies discussed in the case study .
2. Analyse the use of IT and information systems in the companies in the case study.
Learning Outcomes Assessed:
LO4: Describe the role of social media and the impact of emerging technologies on decision making in
business.
LO6: Develop critical reasoning and problem-solving skills needed to identify and solve organisational
digital problems.
LO7: Analyse organisational use of IT and information systems.
LO8: Present findings from case-study analysis in a clear and coherent manner.