Create a suggestion system, like a digital suggestion box, for stakeholders to provide their input about the company.

In one or two words each, list the three phases of crisis management.
A distinguishing feature of crisis from other problems is that a crisis has victims.
Match each example of crisis with its type.

Question 3 options:

malice

organizational misconduct

violence

confrontation

natural disaster

technological

financial

1.Hurricane Sandy

2.Tylenol murders 1982

3.Denny’s Restaurant discrimination cases

4.
workers’ walkout protesting layoffs of hourly employees

5.angry employee posts employer trade secret on social media

6.system wide network failure causes interstate transportation lines freeze for 7 days

7.Iceland’s bank failure 2008

Crisis management is having the ability to do and say the right things under extraordinary pressure.

O. C. Ferrell emphasizes the importance of customers as stakeholders, but also stresses developing a company ethics program that balances the needs of all stakeholders in the business. To properly develop such a program, Ferrell recommends that a business should do which of the following?

Create a suggestion system, like a digital suggestion box, for stakeholders to provide their input about the company.