What does the customer(s) value? – What are our customers’ long-term aspirations, and what is our capacity and competency to deliver on those aspirations?

Manager Interview Paper

Use the company CDK for the company. Interview-based Paper on the five questions referenced in the Ducker  book. A summary of those questions are attached. Interview questions are 1. What Is Our Mission? – Customer Service… – What Are We Trying to Achieve? – What Are the Significant External or Internal Challenges, Opportunities, and Issues? – Does Our Mission Need to Be Revisited?

2. Who are our customers? – Create a list of primary and supporting customers—volunteers, members, partners, funders, referral sources, employees, and others—both inside and outside the organization who must be satisfied. – What value do we provide each of these customers? – Should We Add or Delete Some Customers?

3. What does the customer(s) value? – What are our customers’ long-term aspirations, and what is our capacity and competency to deliver on those aspirations? – How well does your organization provide what each of your customers considers value? – What do our supporting customers consider value?

4. What are our results? – How Do We Define Results for Our Organization? – To What Extent Have We Achieved These Results? – How Well Are We Using Our Resources? 5. What is our plan? – What Have We Learned, and What Do We Recommend? – Where Should We Focus Our Efforts? – What, If Anything, Should We Do Differently? – What Is Our Plan to Achieve Results for the Organization? *Please use the template attached for formatting. *Please use the following for references 1.

How could your solution benefit your company? How could they carry it out? How could the broader industry benefit from your solution?

1. Background: discuss the problem or opportunity for change you have identified.
Patients in deprived area not attending GP appointments
300 words

2. Literature review: provide a review of academic theory which discusses potential solutions for your identified problem or opportunity and evaluate them. 1,300 words

3. Case study: Discuss a case study of a business/industry which has tackled a similar issue. was
Explain what their solution(s) was
State what you can take from this to create your own solution

Below is case study to be used.

Reducing missed appointments in general practice: evaluation of a quality improvement programme in East London – PubMed

4. Evaluation: identify the most relevant solutions and critically evaluate their potential application based on the situation you identified in the background. Outline the process of evaluation  1,000 words

5. Recommendations: Give recommendations which are applicable to your context and perhaps the wider industry, if applicable. 400 words
How could your solution benefit your company?
How could they carry it out?
How could the broader industry benefit from your solution?

6. Skills Development Framework: 400 words
identify 4 skills you have developed throughout the module adopting a reflective process while giving concrete examples of the development. Include relevant sources.
Teamwork
Leadership
Problem solving
Planning and organisation

7. Reference list
8. Appendices You must critically research and apply in your coursework relevant academic theory and sources, course concepts and frameworks and industry material. Your work must be fully referenced using the Harvard system.

What dimensions of qualities were absent from American made autos that allowed Japanese auto sales growth over the past 50 years?

Using Garvins 8 Dimensions of Product Quality:

Discuss the arrival of Japanese automobiles in the United States auto market in the early 1960’s. What dimensions of qualities were absent from American made autos that allowed Japanese auto sales growth over the past 50 years?

Be sure to include external research and the concepts of the textbook within your analysis. Be sure to include covering all 8 dimensions textbook is Managing supply chain and operations.

What personal and liability insurance and medical payments are included in this same homeowners policy? Be sure to draw upon Chapter 23’s definitions and explanations of each.

Evaluate an existing home owners insurance policy. You can use your own or access ones that are on the web. Since this is a submitted assignment; your information is confidential and will be kept so.  XXX out anything that may refer to any thing identifiable. You need to draw upon this policy as part of the analysis.

1. What elements of the home owners insurance policy are covered in the policy you are reviewing? . Expand on the Home owner policy Section I and coverage sections.

2. Based on Chapter 23: What personal and liability insurance and medical payments are included in this same homeowners policy? Be sure to draw upon Chapter 23’s definitions and explanations of each.

3. What suggestions can be made when buying a homeowners policy?

This is an analysis and application assignment. Your analysis should be based on what you are reviewing with support from the textbook.

 

Why can two people perceive the same product or service as having different quality levels? From a business perspective, why is it important , then to “know your customer”?

Read the attached case study and answer the following questions: Be sure to support your answers with information and concepts from the textbook.

1. What costs of quality were highlighted in the case study? How can Delta Air Lines justify spending $100 million to re-engineer the baggage-handling process at just one airport?

The next group of questions do not relate to the case study. However, continue to expand on managing of quality.

2. Why can two people perceive the same product or service as having different quality levels? From a business perspective, why is it important , then to “know your customer”?

3. Several years ago a major automotive manufacturer was sued because the latch on a minivan’s rear door failed after the vehicle was hit from the side at 30 miles per hour. The plaintiff argued that the latch was of poor quality because it did not hold up under the stress. The manufacturer disagreed, noting that the latch had met all government requirements and had been made to specification. According to our definition of quality, can both sides be right? Explain and support.

Summarize the evolution of Hastings’ strategy through successive business plans. How many strategy revisions did the business have to make, and what were they? What caused Netflix’s leadership to make each shift?

Netflix’s Evolving Strategy
This assignment asks you to evaluate the strategic evolution of the Netflix company from 1994 to 2011, as described in the case study for this unit. Although many new changes have occurred with Netflix since this case study was written, it covers a formative period in Netflix’s evolution. As you complete your essay, please respond to the questions according to the context of the years in which Netflix made these decisions.
Summarize the evolution of Hastings’ strategy through successive business plans. How many strategy revisions did the business have to make, and what were they?
What caused Netflix’s leadership to make each shift?
Were the shifts driven from the top or the bottom?
How did they decide what to do next? Were the shifts well-planned or did they just “throw things against the wall to see what would stick”? Do the shifts in strategy seem well-planned or haphazard?
How would you characterize the differences between Blockbuster’s and Netflix’s business model?
Was Netflix disruptive? How? How would you evaluate Blockbuster’s response?
Is the Netflix’s strategy deliberate or emergent? How do you know?

Analyze a company or organization’s strategic philosophy.Describe alignment of a company’s strategic philosophy with its SWOT elements.

Strategic Management and Business Policy

Upon completion of this unit, students should be able to:
1. Compare and contrast different strategic models.
1.1 Describe alignment of a company’s strategic philosophy with its SWOT elements.
2. Compare and contrast the integral functions of corporate governance.
2.1 Analyze a company or organization’s strategic philosophy.
4. Analyze the processes for formulating corporate strategy.
4.1 Analyze an organization’s strategic issues and market position.
4.2 Develop an organizational SWOT analysis.
Reading Assignment
In order to access the following resources, click the links below:
Choose either the company you work for or another company that has easily accessible information; carefully read the company or organizational literature on mission, goals, culture, short- and long-term strategic plans and objectives, and all materials related to strategic planning issues.

Describe how modern digital technologies have/haven’t impacted how writing and reports function in your chosen industry/workplace.

This is where you talk about everything you learned organized however you decide is best.
Describe the types of writing and reports your chosen industry/workplace uses.
Make sure to elaborate on the work each type of report accomplishes, the tone each type of report is written in, and how each type is used .
Describe how modern digital technologies have/haven’t impacted how writing and reports function in your chosen industry/workplace.
Describe what skills/knowledge/techniques you’ll need to continue developing to create the types of writing and reports your field of interest relies upon.
Analyze/describe the intersections you see between your research and what you read in either Microstyle or Sense of Style
Analyze/describe how having done this research and the knowledge you are gaining of workplace communication will/could be beneficial to you.
Report Close: Summary , Conclusions , Recommendations . You might find yourself combining some of these three concluding sections, which is fine. Just make sure that the work of these three sections is accomplished in some manner. For example you might analyze and describe how having done this research and the knowledge you are gaining of workplace communication will/could be beneficial to you.
Supplementary Parts of the Report

Describe how modern digital technologies have/haven’t impacted how writing and reports function in your chosen industry/workplace.

Sense of Style — Steven Pinker

While various businesses and industries use different types of writing and reports–all workplaces rely on written communication and some kinds of reports.

During this project, you will investigate the types of writing and specifically reports that are typically used in an area of industry that is of interest to you. You’ll collect your research together and present it in a report that has informational sections as well as analytical sections.

In your report you will…

Describe the types of writing and reports your chosen industry/workplace uses.
Make sure to elaborate on the work each type of report accomplishes, the tone each type of report is written in, and how each type is used .
Describe how modern digital technologies have/haven’t impacted how writing and reports function in your chosen industry/workplace.
Describe what skills/knowledge/techniques you’ll need to continue developing to create the types of writing and reports your field of interest relies upon.
Analyze/describe the intersections you see between your research and what you read in either Microstyle or Sense of Style
Analyze/describe how having done this research and the knowledge you are gaining of workplace communication will/could be beneficial to you.

Describe four (4) major implementations you would incorporate for all educational institutions from Pre-K to Tertiary level.

Research Paper:
Managing change in organizations is integral to companies and agencies. If they are to compete on a global level and provide services and/or goods accordingly. This being the case, it is of paramount importance to adapt to various changes that occur in our society and nay the world.

With this borne in mind and our current state of COVID-19 with its various variants describe four (4) major implementations you would incorporate for all educational institutions from Pre-K to Tertiary level.

Indicate those areas that you feel are most vital for the institution to operate fully at a functional level with minimal loss. Your paper must be well thought out and presented. When submitted it must be in APA format. At least 7 pages with diagrams/pictures and references