Briefly explain the importance and implications of developing an organisational culture that embraces continuous improvement and change to achieve successful international service operation.

IBUS7322 International Service Operations Management

The following short essay-style questions focus on testing your understanding and insights to date in this course. Answer two from three questions applying critical thinking and use of illustrative examples where possible. Students must include the most relevant couse theory concepts approprieately applied in their answers to each question. Each question will require an essay-style response approximately 500-700 words in length. Each question will be marked out of 20. Responses will be assessed according to coverage of the relevant issues; depth of analysis; and communication quality/writing. Responses provided in bullet points without the appropriate detail will be awarded only partial marks.
Answer Question 2 and Question 3:

A. Briefly explain the philosophy of Total Service Operations Management and how it may help with successful service operations managment.
B. Critically discuss the importance of lean service operation principles in the context of Total Service Operations Management.
C. Use appropriate course reading materials, specific company examples and case(s) covered in this course to illustrate your answer.
Question 3.
A. Briefly explain the importance and implications of developing an organisational culture that embraces continuous improvement and change to achieve successful international service operation.
B. Critically discuss the paradigm shift that is needed to develop exceptional service operations for most firms.
C. Use appropriate course reading materials, specific company examples and case(s) covered in this course to illustrate your answer.

What were you thinking and feeling? What were your reactions and emotional responses at the time?

Reflective Internship Report

Introduction and identification of critical incident.
You should identify a critical incident as the subject of your reflection. You should examine what happened in depth, including your thoughts, feelings and reactions at the time.
➢ Phase 1 – Description
What happened?
What are you going to reflect on?
Provide a description of the event.
➢ Phase 2 – Feelings
What were you thinking and feeling?
What were your reactions and emotional responses at the time?

What leadership behaviors and theories help to explain the strong influence of the CEO on the company and its continued success?

Read Case Costco .

In 500 words, answer the following questions:

Explain the success of Costco in terms of the three performance determinants in flexible leadership theory .

What leadership behaviors and theories help to explain the strong influence of the CEO on the company and its continued success?

All written work must be submitted in student’s own words with sources properly attributed using APA formatting. For your convenience, the correct in-text citation for your textbook is. The correct full text reference for your textbook is

 

Summarise your work, using your concluding sentences from the four topics, and estate any future action plans with specific, practical solutions.

Reflective Commentary

1. Introduction
You should include a hook, background and an outline.
2. Analysis of two strengths
Reflect on two skills you have developed well during your foundation year. Base this on your formal and informal feedback on assignments, presentations and general behaviour. You should use Gibbs’ reflective cycle to structure your reflections.
3. Analysis of two challenges
Reflect on two challenges you feel you have to develop further. Base this on your formal and informal feedback on assignments, presentations and general behaviour and attitude. You should use Gibbs’ reflective cycle to structure your reflections.
Summarise your work, using your concluding sentences from the four topics, and estate any future action plans with specific, practical solutions.
5. Reference List
List at least THREE references you used to write your essay.

How can the corporate structure of shareholders, a board of directors, and senior management, in conjunction with the concepts of legal personhood and limited liability, influence a corporation’s ability or willingness to implement sustainability practices?

Corporate Sustainability Discussion Question

In your opinion and professional experience, how can the corporate structure of shareholders, a board of directors, and senior management, in conjunction with the concepts of legal personhood and limited liability, influence a corporation’s ability or willingness to implement sustainability practices? Be as specific as you can and include any relevant examples with which you may be familiar.

Create a box-plot for the “Annual Sales” variable. Does it look symmetric? Would you prefer the IQR instead of the standard deviation to describe this variable’s dispersion? Why?

Review the Wk 2 – Apply: Statistical Report assignment.

In preparation for writing your report to senior management next week, conduct the following descriptive statistics analyses with Microsoft® Excel®. Answer the questions below in your Microsoft® Excel® sheet or in a separate Microsoft® Word document:

Insert a new column in the database that corresponds to “Annual Sales.” Annual Sales is the result of multiplying a restaurant’s “SqFt.” by “Sales/SqFt.”
Calculate the mean, standard deviation, skew, 5-number summary, and interquartile range (IQR) for each of the variables.
Create a box-plot for the “Annual Sales” variable. Does it look symmetric? Would you prefer the IQR instead of the standard deviation to describe this variable’s dispersion? Why?
Create a histogram for the “Sales/SqFt” variable. Is the distribution symmetric? If not, what is the skew? Are there any outliers? If so, which one(s)? What is the “SqFt” area of the outlier(s)? Is the outlier(s) smaller or larger than the average restaurant in the database? What can you conclude from this observation?
What measure of central tendency is more appropriate to describe “Sales/SqFt”? Why?

Identify ethical issues that arise in domestic and global business environments using an understanding of ethical concepts and of legal and business principles.

In the first assignment, you have the opportunity to see how ethics can play out in a real-world scenario. You will read the case scenario and answers the questions in a narrative format. Use headings for each question. Headings are not the question. You are required to use the course material to support your reasoning and the conclusions made.
Learning outcome met by completing this project:
Identify ethical issues that arise in domestic and global business environments using an understanding of ethical concepts and of legal and business principles.

Who are the stakeholders in this and how might they be affect by Apple’s decision? What decision benefits the greatest number of these stakeholders?

Ethics

discussion grade. See the Participation Grading Rubric for details.
Instructions:
/content/enforced/663839-M_001154-01-2222/21-The-FBI-Apple-Security-vs.-Privacy.pdf
https://www-proquest-com.ezproxy.umgc.edu/news/docview/2333999028/6A9FCFA903A74355PQ

Apple and the FBI have two separate incidences where the FBI has asked Apple to break into an iPhone in a terrorist investigation where that phone may contain information that could prevent another terrorist attack.  I have attached a case study that details the incident in 2015 and I have included a link to a New York Times article that details the incident earlier this year.  For purposes of this discussion, you are Tim Cook and you must decide how to respond to the FBI’s latest request.  Falling back on his business studies, Mr. Cook applies utilitarianism to analyze what his decision should be.
Who are the stakeholders in this and how might they be affect by Apple’s decision?
What decision benefits the greatest number of these stakeholders?
Do you agree with the decision that utilitarianism leads you to?  Why or why not?
Does apply the test in Rights and Duties or Fairness and Justice lead you to a different answer?
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Identify four users of Sainsbury’s Accounting Information and why each needs the Accounting Information.

READ AND UNDERSTAND THE FOLLOWING INSTRUCTIONS:
1. You are required to provide answers to the assessment questions below.
2. Take note of the mark scheme.
3.Note, the distribution of the word count below is merely illustrative of how you
may choose to distribute the total number of word available for this assessment, but
you may also do this as you see fit.
Questions
1. Identify four users of Sainsbury’s Accounting Information and why each needs the Accounting Information.
2. Identify and explain four main differences between Financial Accounting and Management Accounting.
3. Explain the following four fundamental concepts of Accounting giving illustrations: i) Business Entity; ii) Going Concern; iii) consistency and iv) monetary value .
4. Distinguish between the two main types of Financial Statement by constructing sample formats from each