Does the dataset have outliers? If so, which one(s)? Would you prefer to use the mean or the medianas this dataset’s measure of central tendency? Why?

Respond to the following in a minimum of 175 words:

The most frequently used measures of central tendency for quantitative data are the mean and the median. The following table shows civil service examination scores from 24 applicants to law enforcement jobs:

83 74 85 79

82 67 78 70

18 93 64 27

93 98 82 78

68 82 83 99

96 62 93 58

Using Excel, find the mean, standard deviation, and 5-number summary of this sample.

Construct and paste a box plot depicting the 5-number summary.
Does the data set have outliers? If so, which one(s)?
Would you prefer to use the mean or the medianas this dataset’s measure of central tendency? Why?

Apply Six-Sigma quality standards and devise a plan for the hotel to monitor and control future process performance.

Unit 5 Group Project Quality Culture

For this portion, you will complete the following:
Apply Six-Sigma quality standards and devise a plan for the hotel to monitor and control future process performance.
Include 5–7 academic, peer-reviewed references that are relevant to and that support the deliverable.
Assignment Objectives
Describe management quality initiatives such as TQM and Six Sigma.
Evaluate the quality control tools used to analyze and improve processes.

Discuss three to four training and developmental interventions needed to gain the skills to be successful in the desired role, and provide a time frame of completion for each intervention.

Unit 6 PowerPoint Training and Development

Instructions
Creating a Career Development Program
As the director of learning and development, you have been tasked with creating a career development program for the senior sales team of your organization. You currently support five individuals on the senior sales team. Each team member has aspirations of becoming either a senior sales manager, sales director, or vice president of sales. None of the team members have any experience in leading a team, but they show some potential for management. Choose one of the roles above , and create a PowerPoint presentation outlining a career development program for the employee. In your PowerPoint,  include the elements below.
Describe skills needed to be successful in the desired role.
Discuss three to four training and developmental interventions needed to gain the skills to be successful in the desired role, and provide a time frame of completion for each intervention. For example, a job rotation program should be completed in 60 to 90 days, and an apprenticeship should be completed in 2 years.
Explain the outcomes of each developmental intervention. For example, “Through this job rotation exercise, you will be able to effectively manage a virtual team.”

Describe skills needed to be successful in the desired role. Discuss three to four training and developmental interventions needed to gain the skills to be successful in the desired role, and provide a timeframe of completion for each intervention.

Unit 7 Scholarly Activity Training and Development

Instructions
Creating a Career Development Program
As the director of learning and development, you have been tasked with creating a career development program for the senior sales team of your organization. You currently support five individuals on the senior sales team. Each team member has aspirations of becoming either a senior sales manager, sales director, or vice president of sales. None of the team members have any experience in leading a team, but they show some potential for management.

Choose one of the roles above , and create a PowerPoint presentation outlining a career development program for the employee. In your PowerPoint, please include the elements below.
Describe skills needed to be successful in the desired role.
Discuss three to four training and developmental interventions needed to gain the skills to be successful in the desired role, and provide a time frame of completion for each intervention. For example, a job rotation program should be completed in 60 to 90 days, and an apprenticeship should be completed in 2 years.
Explain the outcomes of each developmental intervention. For example, “Through this job rotation exercise, you will be able to effectively manage a virtual team.”

Provide an opportunity to become deeply involved in decisions actually faced by real people in real organizations.

Human Resource Management

Provide an opportunity to become deeply involved in decisions actually faced by real people in real organizations,
Give a chance to practice in a laboratory setting, with little corporate and personal risk involved.
‡ An excellent tool to test the understanding of theory, to see how theory applies in practice.
‡ Help you to tolerate incompleteness of information and ambiguity
‡ Develop self-confidence, think independently, and work cooperatively.

Explain your definition of external customer service. What is an example of an organization that you feel provides excellent external customer service? Describe this organization and how it provides excellent customer service.

For this essay, you will explore both internal and external customer service and consider ways to provide excellent service to customers within an organization and outside the organization. Your essay should address the following questions:
1. Explain your definition of internal customer service. How do you personally provide excellent internal customer service to your colleagues?

2. Explain your definition of external customer service. What is an example of an organization that you feel provides excellent external customer service? Describe this organization and how it provides excellent customer service.

3. How has social media and the Internet changed customer service? What suggestions can you give to an organization that is struggling with online customer service?
Your complete essay must be at least two pages in length. Adhere to APA Style when constructing this assignment, including in-text citations and references for all sources, if used.

Develop the second part of your marketing analysis and focus on the next of the 4 Ps—the place actions of Red Bull.

Submit a detailed analysis of the place strategy for a new line of products.

Introduction
As we learned in Assessment 1, Red Bull must find a way to maintain its leadership in the energy drink category. Looking for ways to grow sales, Red Bull’s marketing manager has tasked you with preparing a plan for introducing a new product line of energy drinks with a coffee flavor.

Your marketing manager was impressed with your product analysis. Now Red Bull needs your help deciding how they will distribute these new coffee-flavored products, which distribution channels they will use, and which approaches and strategies they will apply in order to both reach their customers at the places where they purchase energy drinks and make a profit.

Overview
Develop the second part of your marketing analysis and focus on the next of the 4 Ps—the place actions of Red Bull.

The place strategy of the marketing mix is all about finding the best way to distribute and retail products and services. Not only does place strategy focus on retail locations, but place strategy also focuses on the journey of a product from manufacturer to consumer, which includes transportation, storage, and shipping. Place strategy must also integrate with other Ps of the marketing like product, price, and promotion.

Preparation
Continue to familiarize yourself with Red Bull and its current marketing strategy. With the perspective of place strategy in mind, you can go back to its website, below. You will use this same company for all assessments in this course. In addition, look again at the two other websites that provide background on Red Bull’s current marketing strategy:

Discover the World of Red Bull.
Red Bull Marketing Strategy: Sampling and Extreme Sports.
Red Bull’s Marketing Strategy: What Your Company Can Learn.
If you need guidance in locating additional information about Red Bull, please ask your faculty member.

Describe how an organization can use the service process design matrix when it examines its service processes.

You are an interior designer who specializes in the restaurant industry. You are about to embark on two new projects. Although the restaurants are functional, you would recommend a complete overhaul of all areas for both restaurants. However, both restaurants have budgetary constraints and will only be able to afford to focus on two or three areas of improvement. The areas to consider are the exterior, entrance, waiting area, dining area, kitchen, restrooms, and bar. The first restaurant serves high-end food; its operating hours are from 11:00 a.m. until 2:00 a.m.; it’s located downtown in a city; and most customers are professionals who work downtown during the day and people in their 20s–30s who are out for drinks during the evening. The second restaurant serves inexpensive, home style meals; its operating hours are from 6:00 a.m. until 2:00 p.m.; it’s located in a mid-sized town; and most customers are couples and families who enjoy having a meal together.

Which areas would you prioritize and recommend for the downtown restaurant?
Which areas would you prioritize and recommend for the family-style restaurant? Explain your recommendations and provide support for your reasoning.
Identify the factors in the decision framework that an organization would use to determine if a product should be produced in-house or outsourced.
Describe how an organization can use the service process design matrix when it examines its service processes.

Evaluate the organisations performance – describe if strategy and resources are organised optimally and measured accurately? Describe the benefit of a balanced scorecard approach?

Strategic Sports Management and Financial Performance

Work effectively as an individual and submit a 3000-word individual report entitled ‘The Practice of Strategic Management in Sports Organisations’.

:Identify the organisations mission, vision and objectives and evaluate performance measures;

Identify and evaluate the organisations strategic options – describe the market environment and organisation resources? Describe current customers and wider consumer demand? Describe market competition?

Evaluate the organisations deployment of strategy – describe how it is competing in its market/s? Describe how strategy is being managed?

Evaluate the organisations performance – describe if strategy and resources are organised optimally and measured accurately? Describe the benefit of a balanced scorecard approach?