Analyze the new system and determine the design issues with this new system. Describe how you would correct the design issues with the system to make the restaurant managers happy.
After a few days in operation, restaurant managers started complaining about the amount of time they were spending unlocking the registers. Some cashiers were forgetting their user ID and password, so other cashiers would log in for them. It also seemed that the button layout made it easy for the cashiers to key in the incorrect password. The managers also complained that cashiers would leave for a break or end their shift and forget to log out of the locked register. The managers would have to reboot the system, a three- to five-minute process in order for the next cashier to log in. Additionally, managers noticed that grease was building up on the touch screens, making them less responsive.
Instructions
Write a six- to eight-page paper in which you:
Analyze the new system and determine the design issues with this new system.
Describe how you would correct the design issues with the system to make the restaurant managers happy.
Create a design plan that:
Lists and explains the tasks associated with improving this interface.