Evaluate the principles of workforce engagement, and empowerment and motivation, and evaluate why these two items are important to quality, and which five of Deming’s 14 points relate directly to the notion of empowerment.
Prior to beginning work on this final paper, read Chapters 10, 11, and 12 in the course textbook. It is recommended to review Chapters 1, 2, and 3, too.
For this final paper, you will be reviewing and reflecting on the quality management concepts and knowledge gained throughout the course. You will be applying your critical thinking, drawing your own conclusions, and applying what you have learned to improve quality and performance excellence. Follow the prompts below and make sure to address each in sufficient depth to answer the questions and cover the associated concepts. This will serve as a good review of the content, methods, and principles learned of total quality management .
Evaluate the principles of workforce engagement, and empowerment and motivation, and evaluate why these two items are important to quality, and which five of Deming’s 14 points relate directly to the notion of empowerment.
Apply one content theory, one process theory, and one environmentally-based theory to your selected organization, detailing the context and situation.
State if the selected organization has a high-performance work culture and describe why or why not.
Summarize how your selected organization embodies the Baldrige Award Excellence Framework, core values, and processes.