Summarize each study including all aspects of the study. Include all correct in-text citations in the body as per instructions and all needed documentation.

Add a Review of Literature section. Locate and summarize 3-4 sources  on your topic – customer satisfaction. Use only current Peer-Reviewed sources from scholarly journals.

Summarize each study including all aspects of the study. Include all correct in-text citations in the body as per instructions and all needed documentation.

Do not include any direct quotes or information from their review of literature. Do include a paragraph at the conclusion of each source on how the study is relevant or connected to your proposed study, and how the prior research may have changed your SOP or other factor.