Explore a semiconductor company’s journey towards digitalization and servitization by adopting online and AR technologies to provide business continuity during the COVID-19 lockdowns and to develop a guideline towards digitalization.

Explore a semiconductor company’s journey towards digitalization and servitization by adopting online and AR technologies to provide business continuity during the COVID-19 lockdowns and to develop a guideline towards digitalization and servitization for other companies to implement while avoiding the service paradox.