Produce a report which should review the current situation of the Students’ Union Shop  queueing system and suggest ways of improving the service level.

Operations and Business Analytics

Produce a report which should review the current situation of the Students’ Union Shop  queueing system and suggest ways of improving the service level. Also, produce a model using Excel, which could be used by the Students’ Union Shop management team for evaluation of their performance using the data provided or any new data that becomes available in a similar format.