Which disruptive technologies are already using to acquire customers by retail industry?

Use academic journal articles and reputable publications, and examples to support your claims.

What is customer acquisition? Use academic journal articles
Why is it important? Use academic journal articles
Which disruptive technologies are already using to acquire customers by retail industry? Use reputable industry/business articles
Or
Which disruptive technologies have the potential to use by the retailers to acquire customers in the future. Use reputable Industry/business articles
Provide examples – Use reputable industry/ business articles
What is customer retention? Use academic journal articles Use academic journal articles