Describe the software engineering process, the challenges in managing software development activities, and the potential interface issues from the software development perspective.

Software Engineering, CMMI, and ITIL

IT managers will commonly manage software development and systems integration activities. Write a 3–5 page paper in which you:

Describe the software engineering process, the challenges in managing software development activities, and the potential interface issues from the software development perspective.

Analyze the CMMI levels and define a road map that the organization will need to follow to get their software development processes to CMMI level 3. Note: This is important because the CMMI level that an organization achieves impacts their software development reputation.

Explain the auditing tasks that must be performed in order to achieve level 3.

Determine the continuous assurance auditing activities that the organization will need to implement to help achieve CMMI level 3.

Analyze the ITIL service management guidelines and principles.

Examine how ITIL service management practices relate to CMMI levels and continuous service auditing.

Use at least three quality resources.