Drawing from your own experience, select a process used at your place of work or in your interaction with an organization that you would like to see improved.  Explain

1.      Drawing from your own experience, select a process used at your place of work or in your interaction with an organization that you would like to see improved.  Explain why you picked that process.
2.      Imagine that a system is to be implemented (or an existing system improved) to make that process better and write five (5) functional requirements for the system to perform.  Each requirement is one sentence in length and addresses one thing the system must do.  Here we are interested in functional requirements – the activities the system must perform to support the identified process.   Use the information above to create your functional requirements statements.