Explain the human dynamics and communication aspects of the fact-finding and unfolding drama stages.

Media Reporting During a Crisis I: Stages I and II

Course Learning Outcomes for Unit II

Upon completion of this unit, students should be able to:

1. Explain the fundamental stages of a crisis.
1.1 Explain the human dynamics and communication aspects of the fact-finding and unfolding
drama stages.

3. Recommend effective communication plans for implementation in various crisis situations.
3.1 Interpret media details concerning a crisis-related communications environment.

Reading Assignment

In order to access the following resources, click the links below.

Jordan-Meier, J. (2012). You cannot control a crisis; you can control your response. Communication World,
29(6), 20–23.
https://libraryresources.columbiasouthern.edu/login?auth=CAS&url=https://libraryresources.columbia
southern.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=83237896&
site=ehost-live&scope=site

Noor, R. (2013). Citizen journalism and cultural migration of media: A case study of Cj.IBNLive. Trends in
Information Management, 9(1), 54–67.
https://libraryresources.columbiasouthern.edu/login?auth=CAS&url=https://libraryresources.columbia
southern.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=92989863&
site=ehost-live&scope=site

What factors drive people to trust news reporting sources? (2016). Editor and Publisher, 149(7), 18.
https://libraryresources.columbiasouthern.edu/login?auth=CAS&url=https://libraryresources.columbia
southern.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=116673509
&site=ehost-live&scope=site