How are they attempting to optimize queuing system performance?  Feel free to combine insights from your relevant personal or professional experience when discussing these articles.  Post your reflection on the discussion board by due date.

Reflection Post

Prepare a brief reflection (up to two paragraphs) discussing the Emergency Room article and the United Airlines article.  How are they attempting to optimize queuing system performance?  Feel free to combine insights from your relevant personal or professional experience when discussing these articles.  Post your reflection on the discussion board by due date.

Link #1: https://knowledge.wharton.upenn.edu/article/shortening-er-wait-times/

Link #2: https://www.usatoday.com/story/travel/flights/todayinthesky/2018/09/18/united-airlines-boarding-systems-update/1343820002/